Solve Complex Maintenance Processes with a Simple SAP Notification

While it is a necessary component of their day-to-day responsibilities, most maintenance technicians loathe data entry. Completing detailed, accurate, and timely notifications, work orders, and work order close-outs in their Enterprise Asset Management (EAM) system rarely ranks as a top priority. Often, technicians may skip steps, or omit critical details that the business requires to properly maintain assets, ensure the safety of its facilities, and conduct dependable reliability studies. Our customers look to us for a solution to help them enforce data entry processes that guide their maintenance, supply chain, and reliability operations.

How We Help

We help our customers ensure that their maintenance and operations staff follow critical steps that affect the safety and operations of the plant when processing notifications, work orders, and work order close-outs in their SAP PM system. Maintenance workers no longer have to learn SAP transaction codes to manage work orders or notifications. An easy-to-use interface does most of the work for them, freeing them up to focus on maintenance.

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Improving the Quality of Information in Notifications and Reducing Maintenance Backlog

Our solutions help our customers ensure that data included in a simple SAP notification is complete, accurate, and informative by providing a simple, wizard-driven interface to their SAP PM system. Our customers use our solutions to guide their maintenance technicians through a series of questions that form the basis of a meaningful and precise notification. Additionally, our solutions are able to automatically assign the correct priority to notifications based on user selections. Our customers are able to benefit from this by significantly reducing maintenance backlog attributed to over-prioritized maintenance notifications.

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Ensuring Users Follow Critical Steps when Processing Work Orders

Our solutions help enforce the completion of critical steps and entry of key information in work orders by providing a customized, wizard-driven interface to their SAP PM system. Our customers use our solutions to enforce their corporate standards for data entry. Our solutions guide maintenance technicians through a series of questions, collecting critical data, and pulling in key information, resulting in a work order that contains all of the required information to efficiently and effectively complete the work.

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Improving the Quality of Historical Data Used in Reliability Analytics

After maintenance work has been completed, it is vital that the technician close out the initial work order. Too often, the data and information added during this stage is incorrect, incomplete, vague, or simply missing. When this problem persists across a facility or an entire enterprise, reliability analysis (which leverages historical maintenance information) is negatively affected. We provide our customers with a solution that makes it easy for maintenance technicians to close out their work orders with the information the business requires.

What’s Next?