This statement applies with respect to personal contact information we collect from www.hubhead.com, www.nrx.com, and any other sites on the World Wide Web owned and/or operated by HubHead.
About HubHead Corp.
HubHead is a vendor of enterprise software solutions to businesses, organizations and government. This web-site is intended to provide information to our customers, partners and potential customers and partners. Our software is not intended to be sold to individual consumers and we expect that users of our web-site will be individuals acting in their capacity as employees or contractors of the business they represent who desire further information about HubHead and its products and services for business purposes. The nature of our business makes it extremely unlikely that anyone under the age of majority will register on our website and we do not knowingly collect the information of individuals under the age of 18 years.
Chief Privacy Officer
HubHead’s Privacy Officer is Greg Dee. The Privacy Office is responsible for all privacy related matters at HubHead. His contact information is below.
How do we collect personal information?
HubHead collects personal contact information (“Personal Contact Information”) when you register with HubHead for a HubHead account as a customer, potential customer or guest user, when you use certain HubHead products or services, when you register to attend a seminar or participate in an online forum or survey, when you ask to be included in an email or other mailing list, or you submit an entry for promotions, or when you submit your personal contact information to HubHead for any other reason. From time to time, HubHead receives Personal Contact Information from business partners and vendors or contact information from vendors of lists or other third parties.
HubHead may supplement the Personal Contact Information that you provide to us via the website or we receive from third parties with public information available on the internet from your employer’s website, from business networking websites like LinkedIn and from information gathered by communicating with you by telephone, email or in person.
When you access our website, HubHead tracks your IP address. We may also associate information with your IP address including geographical, corporate, network information and the identity of individuals who have accessed our website from the same or similar IP addresses in the past provided they have provided this information to us as outlined above. HubHead may also store information on how you found our website. HubHead gathers certain information about you based upon the pages that you access in our website. This information may include the URL of the website that you just came from, which URL you next go to and what browser you are using (“IP Information”).
What personal information do we collect from individuals?
HubHead uses Customer Relationship Management (CRM) and Marketing Automation software internally to store Personal Contact Information about website users and to maximize the safety of your personal data. Generally, Personal Contact Information is business contact information like your name, title, business address, business email and business telephone number. HubHead may also collect publicly available information like biographical information from your employer’s website or information from your profile on business networking sites like LinkedIn. HubHead uses CRM and Marketing Automation software to maintain information about your professional relationships such as your employer or previous employer, your administrative assistant, your boss or relationships to other organizations that you may have such as participation in industry groups.
HubHead collects IP information related to your use of our website including how you found the website, what pages you view and how long you spend on the website.
How do we use your Personal Contact Information?
The primary use of your Personal Contact Information and IP Information is to maintain strong business relationships with our customers, partners and potential customers and partners. During the sales process HubHead uses a strategic selling methodology to identify sales opportunities and establish and maintain the relationships with the employees and agents of the potential customer required to manage a complex sales process. For customers and partners, HubHead uses Personal Contact Information and IP Information to maintain its relationships with the individuals necessary to meet its contractual obligations to its customers and partners and ensure that it provides them with a world class customer experience. Data is retained only as long as it is relevant to serve you.
HubHead also uses Personal Contact Information and IP Information to verify compliance with customer contracts, track downloads and use of information, to enforce terms of service, to ensure security of its website and systems and detect inappropriate or illegal conduct.
HubHead uses individual and aggregated non-identifiable personal information to provide better customer service and improve its marketing. HubHead uses Google Analytics to get insight into its web traffic and marketing effectiveness. More information on Google Analytics can be found at: http://www.google.com/analytics
Upon request, you may view, modify, or delete the data we have related to you. To do so, you must contact the Chief Privacy Officer using the contact information below.
With whom do we share your Personal Contact Information?
Your Personal Contact Information is never shared outside HubHead without your permission, except under conditions explained below.
Like many other websites, our website utilizes a standard technology called a “cookie” to collect information about how our website is used. A cookie is a small data text file, which a website stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. For example, cookies can securely store a user’s password, personalize home pages, identify which parts of a site have been visited or keep track of past selections.
Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you have received a cookie, or alternatively, to refuse to accept cookies. It is important to note that you may not be able to use certain features on our website if you choose not to accept cookies.
How do I update, change or delete my personal information or contact you with concerns?
President & Privacy Officer
3100 Steeles Avenue East, Suite 205, Markham, ON, L3R 8T3 Canada
Or by email: firstname.lastname@example.org
Note that we may retain changed or deleted information for archival, contractual or regulatory purposes unless requested otherwise.