On one panel at this year’s forum a representative of a big technology company actually admitted that it felt like walking around with a bag full of hammers looking for some nails. As a company that is very focused on aligning our business with customer success we welcome this change of perspective when it comes to new technologies and digitalization.
So what does this new pragmatism look like? Well – it is definitely ROI focused. This has been a repeated theme from vendors and customers alike. Without an ROI, cool technologies are just a science project. Other criteria that customers have used to provide focus include: widespread applicability and reliability on the plant floor. In one of the Dow presentations they mentioned providing value to customers, enabling their employees to be more efficient, and safe.
At HubHead we’ve always been big believers in aligning our solutions with customer success and focusing on quick wins where everyone recognizes the ROI to the business. To find out more about how this approach relates to asset and maintenance master data quality check out our whitepaper on running effective data cleansing projects.
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