DIGITIZATION and DIGITALIZATION are closely associated. They are often interchangeable but are two very different things. Digitalization is the process of leveraging digitization to improve business processes. Essentially, digitalization means using digitized information work for you and is normally the second step towards digital transformation

Digitalization refers to the use of digital technologies and data to create revenue, improve business, and create a digital culture where digital information is at the core. It converts processes to be more efficient, productive, and profitable.

Scott Brennen, Doctoral Candidate in Communication, and Daniel Kreiss, Associate Professor, both at the University of North Carolina School of Media and Journalism explain that they refer to digitalization as “the way in which many domains of social life are restructured around digital communication and media infrastructures.”

Once analog data has been digitized, there is a lot of room for potential applications to standardize and improve work practices.

An example from SAP:

Centralized data and product history help service technicians stay informed about previous issues and what types of problems they might encounter. This means they come prepared with an arsenal of current and background knowledge to assist in a smooth field service operation. In addition, information collected from different service technicians about the same or similar products can be compiled to create checklists for resolving recurring issues. This kind of knowledge sharing can also extend to product manuals, and video tutorials that are available on any mobile device. All these types of tools ensure that technicians in the field have access to as much information as possible to guarantee a first-time-fix.

How can NRX AssetHub help?

Our software integrates with leading EAM systems such as SAP and Maximo to promote efficiency and productivity. We help get our client’s data right. If you would like to know more about how we can help your company digitize your information, contact us today.

If you’re looking for more ways to digitalize your data, check out our checklist for a complete materials solution.

Digitization is ultimately the process of making all information available and accessible in a digital format. Digitalization refers to enabling, improving or transforming business process by leveraging digital technologies and digitized data. Stay tuned for the next blog to learn more about digitalization and the value it has for your business.

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